Samples

Q: Where can I find installation guides?

Installation guides are included in the box with your Haven & Sereno tapware. If you need an additional copy, you can request one by emailing us at info@rainco.com.au .

Our Samples

Our colour samples are designed to eliminate any concerns you may have, helping you focus on making the right decision and bringing you one step closer to experiencing your dream bathroom before you buy.

For a closer look, touch, and feel of the products you’re interested in, choose from our individual colour samples or order a comprehensive colour sample pack. This way, you can make an informed choice and ensure your bathroom design is exactly as you envision.

Need help with Samples?

Get in touch with our friendly team in regards to our samples. If you are a trade professional please be in contact for us for a free sample set.

For personalised assistance, send your email enquiries and a set of plans to info@rainco.com.au or call us directly at (03) 9917 4844. Our team is ready to assist you in finding the best basin tap to suit your needs.

RainCo proudly provides premium tapware and basins across Australia, including Melbourne, Sydney, Brisbane, Adelaide, Perth, Canberra, Darwin, and Hobart.

Need help?

Frequently Asked Questions

Are the tapware samples the same as the actual product finishes?

Yes! Our tapware samples are made from the same high-quality materials and finishes as our full-sized products, giving you an accurate representation of colour and texture. However, batch variations may occur, meaning there can be slight differences in tone between the sample and the final product. If consistency is crucial, we recommend ordering all required tapware at the same time to ensure the best match.

Is RainCo tapware lead free?

Yes, all RainCo tapware is 100% lead-free and fully compliant with NCC Lead-Free requirements (less than 0.25% for brass plumbing). We are committed to providing safe, high-quality tapware for every home.

Are RainCo taps water efficient?

Yes, RainCo tapware is designed with efficient water flow and complies with WELS water rating standards, ensuring performance without excessive water use.

Where can I find installation guides?

Installation guides are included in the box with your Haven & Sereno tapware. If you need an additional copy, you can request one by emailing us at info@rainco.com.au.

15 Year Warranty

5 Year Surface
2 Years replacement products or parts.

Easy Returns

Change of mind, full refund within 30 days

Fingerprint proof

Durable coatings which does not show fingerprints or watermarks easily.

WaterMark Certified

Meets the highest Australian standards for water efficiency and safety.

Made with Solid Materials

Lead Free Solid Brass Construction
Lead Free Stainless Steel SS304

Impressive WELS ratings

Water saving without compromising the water pressure.

Free Delivery

With any order over $1,000. For express shipping please contact us for a price.

6 Colourways

Antique Brass, Brushed Nickel, Gold Brushed, Gun Metal Brushed, Matte Black and Rose Bronze